Terms of Service

These terms cover BlackBird Hub (hub.bbirdg.com) and our game BlackBall. By using them you agree to these terms. Our store at bbirdg.com has its own terms on that site.

BlackBird Hub and BlackBall are run by BlackBird Store Ltd, a company registered in the United Kingdom (company number 14984560). Where these terms say "we" or "us", they mean that company.

1. Your Agreement With Us

By using our services you agree to follow these terms and the laws that apply to you. If you do not agree with them, please do not use our services.

2. Your Account

• 2.1. Keep your sign-in details safe. You are responsible for what happens under your account.
• 2.2. Tell us at once if you think someone else is using your account.
• 2.3. You must be at least 13, or the minimum age the law of your country sets if it is higher, to create an account or to play BlackBall. If you are under 18, do not buy anything without a parent's or guardian's permission.

3. Using Our Services Respectfully

Please use our services lawfully and respectfully. Do not:

• 3.1. use our content without permission;
• 3.2. disrupt our services or try to reach our systems without permission;
• 3.3. use our services for anything illegal or unauthorised;
• 3.4. harass, abuse or harm other people;
• 3.5. send viruses, malware or other harmful code;
• 3.6. use more than one account, or fake entries, to win giveaways or rewards.

4. Giveaways, Campaigns and Shows

Each giveaway or campaign follows the rules shown with it, and we may refuse entries that break them. When you send us a clip or other content to be shown, you confirm that you have the right to share it and you let us show it, with your name, on our channels.

5. What You Post

What you post stays yours. You let us host and show it so that our services work, and we may remove anything that breaks these terms.

6. Our Intellectual Property

Our services and their content, including text, graphics, logos, images, sounds and software, belong to us and are protected by law. You may not copy, share or build on them without our written permission.

7. Links to Other Websites

Our services may link to websites and services we do not control. We are not responsible for them, and their own terms apply.

8. Limitation of Liability

We are not liable for indirect or consequential losses arising from your use of our services, and our total liability for any claim is limited to what you paid us for the service in question. Some places do not allow these limits, so they may not fully apply to you.

9. Disclaimer of Warranties

We provide our services "as is" and "as available". We work to keep them running well, but we cannot promise they will always be uninterrupted or free of errors.

10. Indemnification

You agree to cover us against claims and costs that arise because you broke these terms.

11. Resolving Disputes

Please contact us first and we will try to settle any disagreement. If we cannot, the courts of England and Wales have exclusive jurisdiction.

12. Governing Law

These terms are governed by the laws of England and Wales.

13. Changes and Termination

We may change, suspend or end our services or an account, and we will try to give notice when it affects you significantly. We may also update these terms and will tell you about important changes in the Hub or in the game.

14. Severability

If part of these terms cannot be enforced, the rest still applies.

15. BlackBall and Our Games

• 15.1. These terms also cover BlackBall, our online pool game: its apps, its files and the online services it connects to.
• 15.2. BlackBall belongs to us. You may install it and play it for your own enjoyment; no other right in it passes to you.
• 15.3. To keep the game fair and safe for everyone, do not do any of the following, yourself or through another person, an AI system or an automated tool: (a) reverse engineer, decompile or disassemble BlackBall, or take out its code, art, sound, keys or network protocol; (b) copy, scrape or collect data from the services of BlackBall by automated means, or use them outside the game; (c) play by automation (bots, scripts or macros), use a modified or unofficial copy of the game, or gain an unfair advantage; (d) weaken, switch off or get round the security, integrity or anti-cheat checks of BlackBall, or interfere with its servers; (e) cheat in any other way, such as arranging a match's result, playing on someone else's account to raise a rank, selling or sharing an account, or moving coins or Rank Rating (RR) between accounts; (f) harass, threaten or insult other players, use offensive names or send spam; (g) leave matches on purpose again and again, or keep other players waiting on purpose.
• 15.4. Our servers decide every shot. We use automated checks and reports from players to find cheating and abuse, and we may limit what an account or device can do until it passes those checks.
• 15.5. When these rules are broken we may, as fits what happened, restrict an account from some matches for a time, suspend it while we look into it (you can still practise), close it for good, remove coins, RR, items or prizes won unfairly, or limit chat. The game shows you the penalty, the reason and how long it lasts.
• 15.6. When we close an account for cheating, players who lost to it shortly before get back what they lost in those matches.
• 15.7. Coins, Cash and items in BlackBall are a licence to use them in the game; they are not money and cannot be exchanged for money. When we close an account for breaking these rules, they end with it and are not refunded, except where the law says otherwise.
• 15.8. If you think we got a penalty wrong, tell us through our support page within 30 days. If we find we were wrong, we lift it and give back what we took.
• 15.9. Where the law gives you a right that these rules cannot take away, these rules do not limit it.
• 15.10. If you have found a security problem in BlackBall, please tell us at info@bbirdg.com and give us a reasonable time to fix it before telling anyone else.
• 15.11. Purchases with real money in BlackBall are made through Google Play, and Google Play's terms and refund rules apply to them. If a purchase is refunded, cancelled or charged back, we may remove what it gave you, without affecting any right the law gives you.
• 15.12. Some rewards are random (for example boxes, the Spin wheel and Scratch cards). The game shows the chances before you open or pay for them. No reward can be exchanged for money.
• 15.13. BlackBall shows rewarded video ads only when you choose to watch one, and the reward comes when the ad has finished.
• 15.14. Our Privacy Policy explains what data BlackBall collects, why, how long we keep it and how to delete your account.

16. Contact Us

For any question about these terms, write to info@bbirdg.com.